ORDERS

  • Once payment is processed we will send you an email to confirm your purchase.

  • Most orders will ship within 2 business days.

  • Once order is shipped you will receive another email letting you know your package in on its way! This will include a tracking number.

  • If for any reason you do not receive your order confirmation or tracking number please email info@yonisponge.com

CANCELLING YOUR ORDER

Providing your order has not yet been shipped you may send an email to info@yonisponge.com.

Please make sure to include CANCEL ORDER in the subject and include your order number that is provided on the confirmation email we sent out.

Any orders already shipped will be treated as returns.

RETURNS

Due to nature of this product we only accept returns of unused sponges in original packaging.

We accept returns within 30 days from the date of purchase.

No re-stocking fee will be charged to you, however we do not cover the cost of shipping for returns.

To Return:

Send email to info@yonisponge.com

Include RETURN in subject line. In your email include your order number and reason for return.

You will receive a response within 1 business day with instructions for mailing your item back. Once we receive your item provided it is still in its original packaging we will refund your method of purchase straight away and email you confirmation.

SHIPPING

Yoni Sponge ships internationally!

We offer free standard shipping within Canada and the US. For international orders shipping will be calculated at checkout.

Period coming soon? No worries! We offer the option to expedite your order.